All posts by Harvey Mackay, Founder & CEO
Helping People Up Won’t Pull You Down
Late one night a young grocery store clerk locked the front door and began to clean up. Suddenly there was a knock on the door. An elderly woman was standing outside tapping on the window. The
Continue readingDon’t Get Worked Up About Being Overworked
Because of a big project deadline, the employees had been asked to work double shifts for the next few days. “That’s it, I’m going home,” one employee said to his colleague. “But
Continue readingTeachers Make A Difference
Years ago a John Hopkin’s professor gave a group of graduate students this assignment: Go to the poorest sections of the city. Take 200 boys, between the ages of 12 and 16, and investigate
Continue readingDon’t Put Limits On Yourself
One day the employees of a very unusual company arrived at their office and saw a big sign on the main door which said: “Yesterday, the person who has been hindering your growth in this company passed
Continue reading10 Fantastic Words To Guide Your Day
As a writer and speaker, I look for the deeper meaning in the words I choose. It doesn’t matter how long the words are, or how difficult to spell or pronounce, or how familiar they are to my audiences.
Continue readingAvoid Bad Habits Of Self-Defeating People
A reckless driver made a right turn from the left lane and collided with another car. The other driver angrily asked, “Why didn’t you signal?” Without a moment’s hesitation, the driver replied,
Continue readingIt’s Never Too Late To Appreciate
Once upon a time there was a little dog that was unhappy with his life. As he lay in his backyard, he spotted a cat on top of a wall. “I wish I could climb walls like that cat!” he thought. Walking
Continue readingBe Inspired To Be Your Best Self
I recently came across this wonderful poem by Nancye Sims, “A Creed to Live By.” It captures life’s challenges in a very inspirational fashion, and I hope you learn as much from it as I have. Don’t
Continue readingTips To Overcome Hiring Struggle
In case you haven’t noticed, there is a battle going on across America. It’s a battle to attract workers amid nationwide staff shortages. The U.S. Chamber of Commerce has termed this a “national
Continue readingMake Customer Service An Everyday Occurrence
Comedy writer Bob Orben had an interesting take on customer service: “You go to a coin-operated store and wash and dry your clothes. Then you go to a filling station where you pump your
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