American statesman Benjamin Franklin was concluding a moving speech on the guarantees of the Constitution when a heckler shouted out, “Aw, those words don’t mean anything. Where’s all the happiness you say it guarantees us?” Franklin smiled and calmly silenced his critic. “My friend, the Constitution only guarantees the American people the right to pursue
Do you remember the old television show “Let’s Make a Deal” and the master dealmaker Monty Hall? People attended the show in hopes of being selected to negotiate a deal. Monty teased them with many options to complicate their decision-making. Everyone received something, but the people who made the right choices went home the happiest.
Common courtesy is anything but common anymore. Courtesy is becoming an endangered species in more and more environments, not the least of which is the workplace. Rudeness in the workplace has indeed become a more noticeable issue. Research from the University of Florida and the University of North Carolina highlights the contagious nature of rudeness
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