Blog - Harvey Mackay Academy

A Good Speech Is Like A Pencil; It Has A Point

There are few times in life when you are totally alone … like just before you make a five-minute speech. Or if you doubt the concept of eternity, try and make a five-minute speech. Let’s

Management Lessons From Unlikely Places

If you’ve read anything I have written over the years, you’ve probably figured out that I love stories that put management principles into action, even when they don’t seem to have anything to do

Life Lessons From Grandma Ruth

During this season of Thanksgiving, I’m going to take a detour from business advice and focus instead on gratitude. I am immensely grateful for the opportunity to get to know a remarkable woman

Don’t Forget To Thank A Teacher

One day a teacher asked her class, “Can anyone give me a sentence with an ‘object’ in it?” A little girl said, “Teacher, you’re the most wonderful and beautiful lady I’ve ever seen.” The

Anticipate The Challenges Ahead

Back in 1960, when I bought a small envelope company with dreams of becoming a gazillionaire, I could not imagine a world where people just turned on a machine, clicked through some instructions, and

Customer Service Always Matters

A man entered a shoe repair shop and said to the owner, “I just found this claim ticket for a pair of shoes I dropped off … 10 years ago.” “Oh my,” the shopkeeper chuckled. “Let me

Turn Adversity Into Achievement

In life, things happen to us, but the only thing that truly matters is what happens within us. I recently had the opportunity to sit down with the University of Minnesota head football coach

Show Respect And You’ll Have No Regret

Thomas Jefferson arrived alone on horseback at the main hotel in Baltimore and asked for a room. The landlord of the hotel, named Boyden, looked Jefferson up and down and surmised that he was a

Jazz Up Your Sales Strategy

For some time a storekeeper had displayed in his window a card inscribed “Fishing Tickle.” A customer drew the proprietor’s attention to the spelling error. “Hasn’t anyone told

Smile, Laugh And Be Healthy

A friend passed along a Coca-Cola ad done by a Belgian advertising agency with the tagline, “Happiness starts with a smile.” The commercial takes place on a cramped subway as people are boarding

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