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Harvey Mackay Academy's Blog

Politeness Is Free And Priceless

January 4, 2024

Harvey's Weekly Column

A pompous and arrogant customer was in an antique shop just passing the time and making the owner drag out fragile, old pieces, and then commenting on their poor quality and high prices. After about an hour, she looked at her watch and said she must go. “I suppose you think I’m a nuisance, just

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Stay Motivated To Stay Ahead

December 28, 2023

Harvey's Weekly Column

Motivation and momentum are one dynamic duo. It’s a lot easier to stay motivated than to get motivated again. The same is true for momentum. Maintaining momentum is a picnic compared with restarting it. Comfortable in your job? Things look rosy? Tempted to ease up on the throttle and coast a little? Pinch yourself! When

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Little Things Mean Everything

December 21, 2023

Harvey's Weekly Column

One of my favorite sayings is “Little things mean a lot. Not true. Little things mean everything.” It is the little things that separate mediocrity and excellence, a little account and a big account. Years ago, I was calling on the number two envelope user in the Twin Cities. The buyer wouldn’t see me for

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Mine Your Natural Resources For Uncommon Results

December 14, 2023

Harvey's Weekly Column

A small truck loaded with glassware backed out of a factory driveway into the path of a large truck. Most of the glass was broken in the crash, and the young driver was on the verge of tears. A big crowd gathered, and one gentleman said compassionately: “I suppose you will have to pay for

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Never Say No For The Other Person

December 7, 2023

Harvey's Weekly Column

A farmer’s plow broke, and he thought he would ask his neighbor Murphy if he could borrow his plow. As he was walking to the Murphy farm, he thought to himself, “I hope Murphy has finished all his own plowing. He’s kind of lazy, and he might not have done it yet.” After a few

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Brush Up On Your Sales Techniques

November 30, 2023

Harvey's Weekly Column

Years ago, a salesperson friend told me a story about his daughter. She insisted on buying her favorite gum drops from a particular candy store owned by Nick, even though a more convenient candy store opened in a shopping mall. The reason she said, “Nick always gives me more candy. The people in the other

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