business Archives - Harvey Mackay Academy

Helping People Up Won’t Pull You Down

Late one night a young grocery store clerk locked the front door and began to clean up. Suddenly there was a knock on the door. An elderly woman was standing outside tapping on the window. The

Don’t Get Worked Up About Being Overworked

Because of a big project deadline, the employees had been asked to work double shifts for the next few days. “That’s it, I’m going home,” one employee said to his colleague. “But

Don’t Put Limits On Yourself

One day the employees of a very unusual company arrived at their office and saw a big sign on the main door which said: “Yesterday, the person who has been hindering your growth in this company passed

10 Fantastic Words To Guide Your Day

As a writer and speaker, I look for the deeper meaning in the words I choose. It doesn’t matter how long the words are, or how difficult to spell or pronounce, or how familiar they are to my audiences.

Avoid Bad Habits Of Self-Defeating People

A reckless driver made a right turn from the left lane and collided with another car. The other driver angrily asked, “Why didn’t you signal?” Without a moment’s hesitation, the driver replied,

Tips To Overcome Hiring Struggle

In case you haven’t noticed, there is a battle going on across America. It’s a battle to attract workers amid nationwide staff shortages. The U.S. Chamber of Commerce has termed this a “national

Make Customer Service An Everyday Occurrence

Comedy writer Bob Orben had an interesting take on customer service: “You go to a coin-operated store and wash and dry your clothes. Then you go to a filling station where you pump your

Kids’ Sports Hold Lessons For Business

Watching a kids’ ball game can provide a mini life lesson for observers. The takeaway also applies to business. Astute observers can learn a lot by watching kids play. My Chief of Staff

The Art Of Negotiating

Perhaps the most stressful part of any deal is the negotiation process that leads to a signature on the dotted line. Whether you are the buyer or seller, skillful negotiating is an art that must

Don’t Let Incompetence Become Your Titanic

The Titanic was state-of-the art. No expense had been spared to make sure that it would be unsinkable. The officers were unconcerned by their inability to get accurate information on possible

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