Tag Archives for " Customer Service "
Customer Service Always Matters
A man entered a shoe repair shop and said to the owner, “I just found this claim ticket for a pair of shoes I dropped off … 10 years ago.” “Oh my,” the shopkeeper chuckled. “Let me
Continue readingThe ABCs of Customer Service
Whatever business you are in – manufacturing, retail, health care, travel, high tech – you must realize that first and foremost, you are in the service business. We all know how we like to be treated
Continue readingBe a Customer Service Superstar
As everyone who is in business knows, the customer is always right. The customer who isn’t always right is also not your customer. I’ve yet to see a business that can survive without customers. I
Continue reading