Mike was an IT technician in a bustling office. One day, a frantic employee rushed to Mike’s desk, panicking because her computer had frozen just as she was about to finish an important report. Mike, who was known for his quirky sense of humor and empathetic nature, calmly said, “Ah, the computer’s just taking a
In 1930, a Hungarian inventor named Laszlo Jozef Biro saw some children playing with balls in the water. He noticed that the balls left a trail of water as they rolled along the ground. He started thinking: Could one use a ball-shaped metal tip to write? Biro took the idea to his brother Gyorgy, who
Culture is the heartbeat of an organization, shaping everything from internal operations to external relationships. I recently had the opportunity to speak to the General Managers at Grimaldi’s Pizzeria at their headquarters in Phoenix, AZ. In doing my research and talking to a few GMs in various states, I learned about a pizza-shaped plaque that
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