Watch on YouTube Cliff Jones: Ladies and gentlemen, Cliff Jones, Harvey Mackay Academy. I am thrilled to have Greg Williams with us, master negotiator and body language expert. Greg. Good morning. Pleasure to have you with us at Harvey Mackay Academy Greg Williams: Good morning to you Cliff, and thank you for the invitation. Cliff Jones: Ladies
Years ago one of the most popular shows on television was “Candid Camera,” which captured funny reactions to situations on a hidden camera. Then a reporter would surprise the subjects and point to the hidden camera. One set-up that I remember in particular was a little grocery store that put a big table heaped with
Watch on YouTube Cliff Jones: Hello Ladies and gentlemen, Cliff Jones with Harvey Mackay and I’m pleased to introduce with us today to you Dr. Tony Byers, PhD Global Diversity and Inclusion Expert. Welcome Tony. Dr. Tony Byers: Thank you Cliff I appreciate the opportunity to be here with you this afternoon. Cliff Jones: Great to have
In my favorite comic strip “Peanuts,” drawn by Charles Schulz, Lucy asks Charlie Brown what day of the week he likes best. For the next few frames, we see Charlie thinking and thinking. Finally, he says, “You know, I’ve always been kind of fond of tomorrow.” For once, I have to disagree with good old
Mackay Maxim: Don’t worry that your customers aren’t being properly recognized. If you’re not doing it, you can bet your competition is. Appreciation is often sought but rarely given. That Mackay Maxim above may be talking about your customer base, but your customers are not the only ones who deserve appreciation. Your colleagues within your
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