As everyone who is in business knows, the customer is always right. The customer who isn’t always right is also not your customer. I’ve yet to see a business that can survive without customers. I often hear stories that go both ways on customer service – the good experiences and the “what were they thinking?”
Watch on YouTube Cliff Jones: Hello ladies and gentlemen, I’m Cliff Jones, cofounder and managing partner of Harvey Mackay Academy. And if you’re watching this on youtube or catching it on the street smarts podcast or in the Harvey Mackay street smarts podcast, we always appreciate subscribing and giving us a little love and in
Mackay’s Maxim: No matter how smart you are, no matter how talented, you can’t do it alone. The job market has seriously changed over the last fifty years. Gone are the days where a high school diploma alone can land you a solid job to support your family – today’s young people need multiple degrees,
Creative ideas can come from anyone, anywhere, at any time. Those ideas often involve taking a risk or challenging conventional thinking. And that can be daunting to those who are perfectly satisfied with the status quo. But in my view, creativity is a trait that should be celebrated and encouraged. Innovation never happened by supporting
Watch on YouTube Cliff Jones: Hello everybody. I’m Cliff Jones, cofounder, managing partner Harvey Mackay Academy. And I am really excited to bring to you today one of my favorite human beings in the whole world, Gale Glassner. Let me tell you a little bit about Gale. And the reason you should listen to this
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